Legal Disclaimer
Last Updated:
IMPORTANT DISCLAIMER
One Call Tech Solution is an INDEPENDENT service provider and is NOT affiliated with, endorsed by, or sponsored by SpaceX or Starlink. We provide professional installation services for Starlink equipment purchased by customers directly from Starlink.
1. No Affiliation with SpaceX/Starlink
One Call Tech Solution is an independent third-party service provider specializing in the installation and setup of Starlink satellite internet systems. We are not:
- Employees, agents, or representatives of SpaceX or Starlink
- Authorized to sell Starlink equipment or service plans
- Responsible for Starlink service performance, billing, or customer service issues
- Affiliated with SpaceX in any official capacity
All Starlink equipment must be purchased directly from Starlink (starlink.com). We only provide installation services for equipment you have legally acquired.
2. Service Performance Disclaimer
We make no guarantees regarding the performance of your Starlink internet service. Internet performance depends on multiple factors including:
- Starlink network availability and capacity
- Weather conditions and atmospheric interference
- Obstructions in the satellite's line of sight
- Technical issues with Starlink's infrastructure
- Geographic location and satellite coverage
Any speed estimates or performance descriptions on our website are based on typical Starlink performance as reported by users and should not be considered guarantees.
3. Professional Service Disclaimer
While we strive to provide the highest quality installation services, we disclaim responsibility for:
- Any damage to your property that was not caused by our negligence
- Issues arising from pre-existing conditions or defects in your property
- Consequences of following advice from non-authorized personnel
- Changes made to the installation by you or third parties after we complete our work
4. Trademark Disclaimer
All trademarks, service marks, trade names, product names, logos, and brands are the property of their respective owners. References to any third-party products, services, or companies are for informational purposes only and do not constitute endorsement or affiliation.
"Starlink" and the Starlink logo are registered trademarks of SpaceX. We use these terms only to describe the services we install, not to claim affiliation.
5. Third-Party Services and Equipment
We are not responsible for:
- The quality, performance, or reliability of Starlink equipment
- Any issues with Starlink's subscription service
- Billing disputes with Starlink
- Service outages or technical problems with Starlink's network
- Changes to Starlink's terms of service or pricing
For all service-related issues, customers must contact Starlink customer support directly.
6. Professional Advice Disclaimer
The information provided on our website and by our representatives is for general informational purposes only. We are not providing:
- Legal advice
- Financial advice
- Engineering consultations
- Guarantees of regulatory compliance for your specific situation
Customers are responsible for ensuring their installation complies with all local regulations, HOA rules, and property requirements.
7. Testimonials and Results Disclaimer
Testimonials and examples on our website are not guarantees of future results. They represent exceptional results and individual experiences that may not be typical. Your results may vary based on numerous factors including your location, equipment, and environmental conditions.
8. Geographic Limitations
Our services are limited to areas where we have trained technicians available. Starlink service availability varies by location. It is the customer's responsibility to verify Starlink service availability at their address through Starlink's official website before scheduling installation.
9. Updates to This Disclaimer
We reserve the right to update this disclaimer at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes.
10. Contact for Clarification
If you have any questions about this disclaimer or our relationship with Starlink, please contact us at:
One Call Tech Solution22 Nantucket Dr
Medford, NY 11763
Phone: (888) 394-0603
Email: legal@onecalltechsolution.com
For Starlink service issues, please contact Starlink Support directly through your Starlink account or at starlink.com.